Bringing together good Engineering practices, key Lean/Six Sigma tools, and years of hands-on experience consulting with myriad clients around the world, I provide:
I've been consulting to Fortune 1000 companies since 1990 in Operational Excellence, Team Performance and process improvement and re-design. I help clients achieve significant results through a combination of consulting, technical problem solving, and facilitation while implanting the skills and knowledge necessary to sustain the change.
I am practiced in manufacturing and both transactional service and transactional production environments, working 14 years in Engineering and Management inside manufacturing companies, then consulting in myriad industries since 1990.
I work equally well with Executive teams and front-line personnel, having consulted with GE, Sears, eBay, Sun Microsystems, America West Airlines, Shell/Texaco, Starwood Hotels, and many Financial Services and Insurance companies.
My style is to always infuse my real-life experience, translating theory into practical, successful implementations.
Mark has a 25-year success record as an Operations and Consulting professional and is considered an expert in Lean Sigma Enterprise solutions.
He brings his practical experience as the former Director of Lean Enterprise for Littelfuse, the largest circuit protection company in the world, where he had the ultimate responsibility for the philosophy, training, roll-out, marketing, and execution of their global Lean Enterprise program.
His client engagements have included manufacturing, as well as office/transactional implementations.
Improving operational efficiency across multiple industries relying on key Lean/Six Sigma tools, and other improvement methodologies, and the good sense that comes from years of hands-on experience, I provide:
I've been a change agent and consultant of one sort or another most of my adult life. I started as a military adviser in Latin America for numerous military and police forces in the region dealing with Communist insurgencies and narco-trafficking cartels. My first “civilian” job was as a security consultant to the Atlanta Committee for the Olympic Games in 1996. I was then hired as an Assistant Venue Security Manager for the Olympic Beach Volleyball Competition. Recruited by General Electric, I trained as a Six Sigma Black Belt and spent the next two decades as a process and operations improvement professional, with a year and a half long break as an insurance Sales Agent and Market Manager for GE.
Since then I have used my operations and process improvement skills to work in both manufacturing and service industries and experience has taught me not to be constrained by a single approach to getting things done. Every job is unique to its corporate environment, so implementing any change…no matter how good or practical…must be acceptable to the people it affects, or it will not last.
I’ve taught and used Lean Six Sigma, WorkOut, Rummler Brache, and other change management methodologies at both the tactical “get-it-done” level, and on the enterprise-wide scale. I have been very fortunate to work with GE, Ingersoll Rand, Kirby Risk, Pacific Gas & Electric, Wells Fargo, Vectren Energy, US Bank, and many others.